Shopcj.com Corporate Headquarters Office Address, Customer Care Numbers

Shopcj.com Corporate Headquarters Office Address, Customer Care Numbers – here you can find corporate head office address of Shopcj.com with the all necessary information like telephone numbers, fax numbers, email id and official website. The users also get contact details of Shopcj.com Customer Care numbers including registered, mailing / postal and branch offices address, phone and customer support numbers.

STAR CJ Alive (Shopcj.com) is the India’s major broadcasting channel of around-the-clock home shopping that devoted to deliver affordable products for consumers with the latest offers. The company was incorporated in the year March 2009 with the 50-50 Joint Venture of Star HS Ltd and CJ O Shopping Co. Ltd. of South Korea.

Click here for information about Shopcj.com company’s products and services, offers, complaints and Customer Care phone number and toll free helpline numbers.

Shopcj.com Corporate Headquarters Office Contact Details

If you want to contact or visit the Shopcj.com corporate head office then you can take the information from below as we are providing the full address of Shopcj.com along with phone number, fax number, email ID as well as official website as reference.

Shopcj.com Customer Care Numbers

Shopcj.com Corporate Headquarters Office Address:

Shopcj.com Corporate Headquarters Office Address, Customer Care Numbers6th Floor, Star CJ Plaza, Doctor DB Marg,

Near Apsara Cinema, Grant Road,

Mumbai, Maharashtra 400007, India

Shopcj.com Toll Free Phone Numbers

If you are unable to connect with the Shopcj.com corporate, registered branch head office address, kindly you can contact to Shopcj.com Customer Care toll free number, telephone numbers, fax numbers, email ids and more through the above maintained links. You can also contact to the branch offices located in your region or can visit the Customer Care office directly, send an email, and write a letter. For further details we recommend you to visit the official website of Shopcj.com

Shopcj.com Official Website: www.shopcj.com

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  1. I have purchased four burner stove of Prestige company and I received 500 Rs voucher along with it in different amount like 100- 2nos and 150 – 2nos in total is 500 Rs and today when I saw your channel there was a offer in bed sheet cost was Rs 2699/- and I thought to buy that and call to your customer service and try to place that product but they told me that I can’t use this voucher together as it is valid for one time and you have to pay rest amount then I requested to her that please transfer the line to your senior but they kept me on hold for 15 t0 minutes for four to five times and no one spoke to me. My concern is that a customer who has purchased any product from your company he becomes a fool and nobody gives a proper support to the customer, first of all your all customer care executive are not able to give any guidance of products and help the customer. I want someone to call me immediately sort my problem or I will take this matter through media and i will show that how Shop CJ is making fool with the customer .

  2. DEAR SIR

    MERE DWARA AAPSE DECMEBER 2015 MAI EK JWELRAY SET PURCHESE KIYA GAYA THE JO KI CHOTA THA MERE DWARA AAPKO COMPLAIN KARNE PAR AAPKE DWARA USE DATE 06-01-2016 KO MR. ADITYA JINKA MOBILE NO. 7389204533 HAI KE DWARA WAPAS LE LIYA GAYA THA THATHA AAPKE DWARA BOLA GAYA THA KI 5-6 DINO MAI AAPKE PASS DUSARA SET AA JAYEGA LEKIN MERE DWARA AAPKE COUSTMER CARE MAI BAR BAR PHONE KARNE PAR BOLA JA RAHA HAI KI 24 GHANTE MAI AAP KE PAAS PHONE AA JAYEGA LEKIN IS BABAT KUCH NAHI HO RAHA HAI. JISASE MUJHE MANSIK OUR ARTHIK CHATI PAHUCH RAHI HAI ISKE LIYE KOUN JIMMEDAR HAI AAP BATANE KI KRIPA KARE. ANYATHA MUJHE AAPKE WIRUDHA UPBHOKTA NAYALAYA MAI JANA PAD SAKTA HAI. MUJHE MERE SAMASHAY KA NIWARAN KARE.

    DHANYAWAD
    AJAY KUMAR AGRAWA
    NEAR ICE FACTROY KUSHALPUR
    RAIPUR (C.G.)
    09425210308

  3. I m getting frustrated by the low quality customer
    You guys dnt give proper guidence first time i shop frm here
    Nd i wasted my money
    U people dnt even bother
    I dnt feel shop cj is giving gud services
    Atleast give us gud customer care and improve your quality

    M very frustrated with this intex phone
    Itz been jxt three months
    It tottaly a dabba
    Plz do smthng

  4. SHOPCJ SE MAINE EK 3G CALLING TABLET 12-02–16 KO RECIPE KIYA , AB MAY USE EXCHANGE KARNA CHAHTA HU, KYA YE HO SAKTA HAI ? , AAJ 10 DIN HO GYA HAI

  5. i am very frustrated with your worst quality customer service, as i have place an order & received the order on 24-02-2016. But due to some defect in the product i get & also has quality issue with the product, i decided to return the product i have ordered & refund my money by the #shopcj.For this i have register a complaint with-in one hours i got the product from delivery boy on the same day by calling the shopcj service centre no.-1860-500-1860.From that day to till now i have called them atleast 6 times or atleast 3 times a day but not getting any kind of assurance or response from their side except the word “your complaint has been register & u will get the call back from our side with-in few hours”.And also they have wasted my balance money of the mobile [Rs 50, till now approx] by holding call or by taking long-long time to response without any output.

  6. i am very frustrated with your worst quality customer service, as i have place an order & received the order on 24-02-2016. But due to some defect in the product i get & also has quality issue with the product, i decided to return the product i have ordered & refund my money by the #shopcj.For this i have register a complaint with-in one hours i got the product from delivery boy on the same day by calling the shopcj service centre no.-1860-500-1860.From that day to till now [26-02-2016, 11:45 a.m.] i have called them atleast 6 times or 3 times a day but not getting any kind of assurance or response from their side except the word “your complaint has been register & u will get the call back from our side with-in few hours”.And also they have wasted my balance money of the mobile [Rs 50, till now approx] by holding call or by taking long-long time to response without any output.

  7. i have purchased the 360 magic mop which i received the product wrong and now they are saying that i cannot replace the product…
    the service is bull shit dont have manners.. i am regestering the case on them in consumers court .

  8. Dear sir,

    I have purchased Smart Tab, but On opening I found the screen is having Scratch also the Image is not visible,trying to adjust contrast was of no help,also it had finger prints which i cleaned ,the piece is completely either defective or repaired unit sent to me.

    Kindly refund or replace my set Immediately & awaiting for your Quick Response.
    In short to Explain _ My Mobile number was registered already since I purchased your 5.1 last year,Now while placing the order he booked on the same number 932230193.

    But I had insisted that my mobile numb has changed the earlier number is not in use,Pls refer my new number – 9819330024.

    But on calling on 8605001860. they booked my complaint.Even on that particular time I have asked them to note the new number,from that till today I have been calling atleast 20 times a day on the Number,Since it is call centre Every time a new person picks up & says that we had called your number 9322030193 which is not in use.
    Every time I ask them what is the status…Either the say we will call you or we called up on the number No response so we cancelled.

    again I request to call on the number exsisting with me 9819330024..
    but till today iam just running from pole to pole nothing is happening..

    I may have to seek consumer court If i dont get any reply.

    Bill Number – 201604140003
    Dated – 14.04.16
    Order numb – 20160413085773

    Ganesh Lingam
    9819330024.

    1. Dear Cocern,

      I
      The defective product SmartTab was supposed to be collected from my residence Thereafter the money would be credited to my account,
      These were the words from one Madam who had called me a couple of Days Ago.
      But still waiting for the proper response..Nothing is moving on 4 days have already passed away. whenever I look over the defective piece lying at my residence just feel banging the Un – responsible people of Shopcj.
      should I expect a call from you..

      Im really fed up of shopcj

      Details as below.

      Bill No : 201604140003
      Dated : 14.04.16
      Order Numb : 20160413085773

      Ganesh Lingam

      9819330024
      Previous disconnected & registered mobile which i asked to cancell – 9322030193
      pls dont call on this number its not in use.

  9. Dear Sir,

    My order No. 20160416075787

    Actually i m place order for wow with glowria Imitation Jewellery, but I recd VLCC New Glod ficial Kit,

    Still not Exchange material, i m contionouly follow up with you, still not received any update still i m tried.

    please return my money otherwise send me imitation jewellery

    Thanks,
    Vidhya
    cell: 08082712707

  10. I have placed an order on 27thApril, 2016.Order no.20160427088430. But not yet received the product .So many time I have contacted with your customer care team. Still they could not solve the issue. I, therefore, request you to solve the problem and arrange for delivery the product as soon as possible.

  11. I purchase puma combo on 14th may 2016 and discuss with your executive. I received the product but only one shoes of puma and other shoes from different brand and t-shirts also from different brand. So I return my order and call to on 18605001860 and 18605007000 but no response from your executive.

  12. It’s shame on you shopcj..very bad service which I had never faced with any other e-commerce..I placed a prestige jicer mixy grinder…but I received a defective one….I filed a complaint regarding this….but till now I never get any confirmation from the dirty shopci….If my problem would not rectified….I’ll take this issue to consumer forum….and I swear the consequence will be very serious…and u have to face it…mind it….below mentioned is my details…
    Order no:-20160524074179
    Reg mobile num:-8500771393
    Reg mail ID:-phaneendra.sandy1@gmail.com
    ……..mind it I want my money back n take ur that dirty defective product…
    If not do so….as per competition act,2002 and as per consumer protection act….I’ll take this very seriously…n I make a suit on ur shameless company….with me I have all details which is more than enough me to won the case against you…
    Mind…it…u dirty manners less fellows….don’t u know…u bloody idiots if u doing ur business in unethical way….u will be punished…

  13. I had purchased an ibal Cobalt Solus-2 mobile for Rs.8698/- vide order No. 20160116066176, Bill No.201601160511 Date:16.01.2016. Docket No. 396825612133. The Mobile has gone faulty on 01.06.2016. The Menu. Home, Back buttons stopped working abruptly. I had taken the mobile for repair/ replacement to the service dealer, M/s Shree Communication at Hassan, Karnataka State. They denied the services saying the sales invoice is not legible. Kindly send the legible Sales invoice. Take due care in printing the legible invoice. This will help new customers to avail the after sale services. This will help Stop CJ to improve your turnover also.

  14. sir my name is Manish bansal and i want to take frenchaesis of your product for delivery. i hope you will take a good decision thank you. 8799220487

  15. i have booked 2nd time in your site my order no.is20160619072002 i have pay online rs 1426 but problem is same 1 time not receved my order in 20 daeys or refund was return in 35 dayes this time only i trak my order your site only me messege redy to shipping same as 1st order 1 st time ihave no complaint in yur site but this time i have no receved my order in 10 dayes ihave sure cayber crime complaint in your site so pls immidiate give me my order mehul patel 8141766222 8141733222

    my second complaint was i have reject my order no.2016-06-19-069787 in 19-06-2016 your executive told me a my refund in 5-to 7days credit in my account but till date 9 dayes i have not receved my refund

    urgent call me
    8141733222 vipul shah

  16. I PURCHASE FROM SHOP CJ SITE SWIPE SLICE 3G CALLING TABLET AMOUNT RS.4098/- CASH ON DELIVERY ON DT. 19.6.16 I AM ALREADY COMPLAINT 3 TIMES IN CUSTOMER CARE NO. 18605001860 & MY ORDER & COMPLAINT NO.2016061407771 NOTHING THEY ARE HELP ME IN MY TABLET PHONE HAVING MANY TYPES OF PROBLEM WHY SHOULD I FACE THE PROBLEM IN NEW PRODUCT:
    1. GLASS ALREADY BROKEN
    2.CAMERA GLASS ALSO CRUSHES AND RASHES THE PHOTO QUALITY IS VERY BAD
    3.SOFTWARE HAVE MANY DISTURBANCE NOT WORKING PROPERLY ALSO.
    4.BATTERY ALSO HAS NOT TAKEN CHARGING PROPERLY & AFTER USE 15 – 20MIN THE TABLET OF BACK PORTION IS VERY HOT.
    KINDLY , REQUEST PLEASE CHANGE TO MY THIS PRODUCT OTHERWISE PLZ. REFUND THE MONEY ON MY RESIDING ADDRESS.

    REGARDS,
    SANJIV KUMAR SHAH
    (M)+91 8334998169

  17. Hi,

    I have purchased two Denim Jeans for Rs 999/-. I returned product as per their refund policy on 06-06-2016, since then I am following up on daily basis on Customer care via phone and mail. But not getting any proper response nor have received my amount yet. Kindly help to refund my amount at the earliest or else I will approach to consumer forum.

    Order Details-

    Customer Name- Dinesh Gomde
    Order Number- 20160528091265

    Return Details-
    Courier Name- aramex
    AWB Number- 42344395590

    Waiting for prompt response at the earliest.

    Thanks and Regards-

    Dinesh Gomde
    Mob- 8422925549

  18. Hi,
    I have purchased mobile from shopcj, but the mobile was already broken, on that day I made call to customer care , they said me , they will solve my problem by sending one person their side, I am waiting for that person, but no one is responding.
    Kindly request for good response…
    My registered number is 8686944894

  19. Good day sir

    We are one of the largest ISO 9001:2008 accredited manufacturer of Personal care products ( cosmetic products) based in Hyderabad. We have complete range of Personal care products which includes, Women care, Baby care, hair care & life style products. We wish to promote our products through your Television/ other marketing channels. Can you please call / or send us a mail on the procedure to take this forward.

    rgds

    Ashok Rangaswamy- Director
    Tusker Pharma P Ltd
    9444907030 / 9100101702
    ashok@tuskerpharma.com

  20. Hi,
    I have purchased reebok shoe combo, which was delivered with damaged shoe, spoke to customer care and they have agreed from paying my money back.
    And sent a person for pick up of product, and have returned my product till now my money is not paid back.
    It’s more then 15 days i have returned my product.

    Kindly refund my amount ASAP.

    registered number is 9611119555

  21. hi
    order id:20160629069098 why you all cheating the customers i placed one order and they deliverd one of the worst product not worth of 200 i paid 1250 for that customer support is also worst no 1 helping to sort out the prblm i want my refund else i will report to consumer court

  22. i want to get my refund and my registerd mobile no is 9791536588 help me to get my refund waste to call the customer care they r not at all giving solution then why u all appointed them to cheat the cudtomers uh?

  23. i want to get my refund and my registerd mobile no is 9791536588, 9962486566 help me to get my refund waste to call the customer care they r not at all giving solution then why u all appointed them to cheat the cudtomers uh? i order one product they gave 1 worst product not worth of 200 i gave 1250 for that totally waste

  24. Dear Team,

    Good Afternoon!

    As per attached bill swipe 3g tablet received Dtd – 14.07.16 but product not operating sim card.

    i have also call to 1860-500-1860 & complaint update he is saying 48 hours repeals your product but till not received.( Ref- attached Bill scan copy)

    so please look in to the same.

    Regards,
    Sagar salunkhe
    8857970811
    8888200467

  25. I have purchased New Mobile XOLO Q1000S PLUS from your Online Shopping.

    But the screen of the mobile is coming white. there is no display coming, we have called the customer care several times and today i.e 21/07/2016 shop CJ person was supposed to collect the faulty mobile but till now he has not reported

    We have taken our Complaint No: OP04343. which is for ur kind necessary action.

    My Contact Mobile No: 8142724260

    We request you to kindly check and revert back asap.

  26. I have purchased New Mobile XOLO Q1000S PLUS from your Online Shopping.

    But the screen of the mobile is coming white. there is no display coming, we have called the customer care several times and today i.e 21/07/2016 shop CJ person was supposed to collect the faulty mobile but till now he has not reported

    We have taken our Complaint No: OP04343. which is for ur kind necessary action.

    My Contact Mobile No: 8142724260

    My Bank Account details:
    Name: Younus Pasha
    Account No: 31638325094
    State Bank Of India
    Branch: Humnabad, Karnataka.

    If u cant replace the faulty device kindy return our amount to the above bank details.

    We request you to kindly check and revert back asap.

  27. I have purchased microwave but sent it defective and no one can reply no. 201607030199. Look this matter. Cheap team manager sabir . and his team abhilasa and Pravin . same executive cheaper very cheapest

  28. Dear comcern,
    Myself Mr. Shailesh Joshi, registered mobile no 9225785046, purchased iBall Sprinter phone from Shop cj in March 2016. Suddenly the phone stopped working and i need to claim warranty but unfortunately I missed my purchase receipt (invoice). From last 15 days I continuously calling customer care and they are responding ” The query will be resolved in 48 hrs”. Till time I am waiting for that 48 hrs.
    Requesting to send me duplicate invoice as early as possible on any media ( e mail id, whatsapp etc). My email id is shailesh_joshi17@rediffmail.com and whatsapp no is 8551927270. Hope I will get it in next 48 hrs.

  29. Dear Sir,

    This is to kindly inform u that i have wrongly purchased bedcover worth Rs 1000 and i called ShopCj staffs also and they told me they will send person to take back the materials and transfer the amount to my bank account.But upto now i didn’t receive the money and the material is with me.I also purchased one powerbank in Shopcj after that.My order number is :20160630076844.Pls arrange to take back the material and refund the amount in my bank account in very urgent basis.

  30. I purchased mattress protector from shop cj almost 2 month back.. It got delivered to me 15 days after ordering and that too wrong product .. I called the executive to exchange my product… its been 1 n half month that everytime i call they say u will get a call within 48 hours which only god knows when will these 48 hours come… Highly disappointed with the service and response of shopcj… Home shop 18 and other sites are far far better and reliable than shop cj…
    Suggest you all to check the delivered product first and then pay for it…

  31. Hi shop cj team it’s to pAin ful to say ur company & ur company employ all cometment is fake bec before few month we have purchase vlcc product on the name of deepika bhati we order 2 products & as u see we r long time customer but still we r not intrested to any deal with shop cj we are complain on ur tool free no bec we not recived my lucky draw gift we r receiving call from ur team 2 time & he will say he send me my prize in 10-15 days but still we r not get it I have all voice records of ur team I have ur show video also there are show my name & my order no for lucky winner & I want it . If company is not able to give plz say clear than I go to consumer court plz rply as soon possible

    Sent from my iPhone

  32. Hi shop cj team it’s to pAin ful to say ur company & ur company employ all cometment is fake bec before few month we have purchase vlcc product on the name of deepika bhati we order 2 products & as u see we r long time customer but still we r not intrested to any deal with shop cj we are complain on ur tool free no bec we not recived my lucky draw gift we r receiving call from ur team 2 time & he will say he send me my prize in 10-15 days but still we r not get it I have all voice records of ur team I have ur show video also there are show my name & my order no for lucky winner & I want it . If company is not able to give plz say clear than I go to consumer court plz rply as soon possible

    Sent from my iPhone

  33. mere mobile videocon z40 ka doa certificate b ban gya lekin na mobile change hua na paise refund hue, doa certificate bane 4 month ho gye or mobile abhi warranty me h.
    kamal kumar singh
    jhansi (U.P.)
    284003
    m- 9839500811

  34. THIS COMPANIES SERVICE IS HOPELESS. All ready staff no responding coustmore. No t used any people use this service. I am allready n’t satisfied this service. Docket N: 42676026282 Guddy Sehgal.
    Sunil Sehgal
    Mob. N: 09979663993

    1. Hi Bhanu,

      Could you please share with us what went wrong with your shopping with ShopCJ, do get back to us with the order details so that we can get the issue resolved.

      Thanks!

      Regards,
      ShopCJ India

  35. our forest watchs taken from shopcj are broken and they are not ready to exchange or refund us. this company is hopeless. they just register the complain but don’t take any action.

    1. return complain has been registered on 19/11/2016 order no 20161027101533 n still nobody has taken the return pickup. whenever i call they gv a time of 48 hrs for the seniors will call up n no one turnsup. the worst online shopping i hv seen.

  36. I purchased a Wonderchef 4 piece Non – Stick cookware set (oder no. 20170116044045) from you on 18th of January i.e. today at 5:45 p.m. and not satisfied with the cookware set which you send to me. It was damaged as well as it will not fulfill the need of our family. The product you showed in your commercial was bit in pretty good size but the product we got was not in a perfect size which we need. The product you sold to me was not in pretty good condition, there were too much of scratches.
    So pls refund our money as soon as possible and take your product back.
    As a costumer, it’s a humble request of mine .Please look into the matter and solve it as soon as possible.
    Mihir Bokolia
    +91 9999879874
    +91 9899277547

  37. To SHOPCJ ONLINE SHOPPING

    Showing 1049 results for ‘i dont want order no.20170128056038 pl take return this product pl I want replace the Rangilo Rajasthan Printed bed sheets’ (OR) prestige juicer mixer grinder 2999/-

  38. To SHOPCJ ONLINE SHOPPING

    for ‘i dont want order no.20170128056038 pl take return this product pl I want replace the Rangilo Rajasthan Printed bed sheets’ (OR) prestige juicer mixer grinder 2999/- (OR) pl credit amount 3248 in my account No. 990500360007066 IFCOD TSAB0000105 AT HYDERABAD Phone No 9347057059

  39. for ‘i dont want order no.20170128056038 pl take return this product pl I want replace the Rangilo Rajasthan Printed bed sheets’ (OR) prestige juicer mixer grinder 2999/- (OR) pl credit amount 3248 in my account No. 990500360007066 IFCOD TSAB0000105 AT HYDERABAD Phone No 9347057059

  40. ‘i dont want order no.20170128056038 pl take return this product pl I want replace the Rangilo Rajasthan Printed bed sheets’ (OR) prestige juicer mixer grinder 2999/- (OR) pl credit amount 3248 in my account No. 990500360007066 IFCOD TSAB0000105 at HYDERABAD Phone No 9347057059

  41. hello

    my order number is 20170222041288

    1 Karwachi single Door foldable wardrobe
    Clour i order was black but i have received Cream colour wardrobe
    2nd 2 layer shoe rack
    I have got only 1 layer

  42. Mera order no 20170310040935 h Meri wife ne facial kit mangai thi uske lady shaver bhej diya fir usko return kiya aur ab mere Paise wapas nahi de rahe h mujhe aaj 1 month ho Gaya main jab bhi phone karta hu 5 din aage bhada dete h isliye ab Maine socha Kyo na 1200rs ki jagah kuch aur order kiya jaye isliye maine 6000 ka phone manga rahka h dusre no se aur main uss phone ko chinn luga………bhai logo agar aapke paise bhi nahi mil rahe h to inse kuch aur saman manga lo aur chinn lo…..apne paise to ase hi poore honge………dhanywaad
    SABSE BEKAR COMPANY H SHOPCJ KABHI ISSE KOI SAMAN MAT MANGANA

  43. Shop cj walo tm logo ne pagal bna rkha h
    27/6/2017 ko grill liya Tha jo khrb hone k wazhe se return kiya ab shop cj walo refund to Mera wapas sab se bkr h shop cj koi b kuvh mat lo isse

  44. my rafeeq fathema bhel ramachandrapuram, hyderabad telangana bhel main road peddama temple gandhi ji stachive back side reception admn building pin code no.502032
    Phone no. 9704145095

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