Du Customer Care Service Helpline Number, Corporate Headquarters, Office Address

Du Customer Care Service Helpline Number, Corporate Headquarters, Office Address, phone and fax number. If you are Du Prepaid / Postpaid subscribers and you are looking customer care service phone number of Du and Du 24 hours’ toll free phone number. For providing the excellent or possible options Du is offering the customer support number to local subscribers

So as this page, we are providing all necessary information like Du customer care service number and toll free helpline numbers, Du customer support email ID, Du customer service centers or offices, zonal or nodal and regional branches, Du corporate headquarters HQ office address, telephone numbers, fax number and official web page link.

The subscribers can use Prepaid / Postpaid Du 24X7 customer care service support number and cDu Customer Care Service Helpline Numberontact information for information and questions regarding prepaid and postpaid mobile plans, Sim cards, bill payment, SMS plans, mobile internet, mobile services, online prepaid mobile recharge and much more.

Du Customer Care Service Helpline Number – Contact Details

Du has many customer service phone numbers with various facilities, call centers, and departments. The subscribers can simply contact to the Du national call center numbers listed below with all customer care service contact details of Du including.

Du National Telephone Support Numbers:

Du Mobile Customer Care Service Helpline Number:
  • Within the Country: 155 or 800
  • From Overseas: +971 55 5678 155
  • Fax Number: +971 4 365 6555
Du Landline Customer Care Service Helpline Number:
  • Within the Country: 04 390 5555
  • From Overseas: +971 4 390 5555
  • Fax Number: +971 4 365 6555
Du Broadband Internet Customer Care Service Helpline Number:
  • Within the Country: 04 390 5555
  • From Overseas: +971 4 390 5555
  • Fax Number: +971 4 365 6555
Du Digital TV (Television) Customer Service Helpline Number:
  • Within the Country: 04 390 5555
  • From Overseas: +971 4 390 5555
  • Fax Number: +971 4 365 6555

Du Customer Care Service Email ID: customer.care@du.ae

Du Registered / Corporate Headquarters Office Address:

  • Head Office Address: Al Salam Tower, Dubai Media City, P.O.Box: 502666, Dubai, UAE, United Arab Emirates
  • Telephone Number: +971 4 360 00 00
  • Office hours: 8:00 am to 4:00 pm
User-Friendly Links of Du Customer Support:

Click here to sumbit online help form and to get support

Click here to chat online

Click here to find Du customer relationship centers or stores

If you are unable to connect with the Du customer care service representatives, kindly you can contact to the your local customer support by following the above mentioned Du customer care service, registered and head office address, telephone numbers, fax numbers, email ids and more. You can also contact to the offices, stores and service centers located in your region or can visit the customer service office directly, send an email, and write a letter. For further details we recommend you to visit the official website of Du.

Du Official Website: www.du.ae

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57 Comments

  1. Hy, my du number is 0554227410 , and i am calling at du helpline since last two hour, but not been able to talk with representative.

    Please call back on urgent basis, as i wanted to get status check…

    Thanks regards
    Tanveer shahzad

  2. My no is 0559604828 i call many times in 155 but i heard only hindi dialect and i cannot contact the customer service, what is this you given us the no for our inquiry and we cannot count on you 🙁 i feel upset i thought you have a nice service.

  3. Hi my du num is 0525681168.I have a problem related to my balance.In my account per day 1aed lose.please solve the problem.call me

  4. Hi.. my du number is 055 870 5923. I have problem related to my balance.
    i could not contact with you. please call me.

  5. Hlw sir…this du sim number 0522873725. This sim is my brother name. I have a problem..One time i active online job. After 2 days i dont like and i do deactive to write unsubjob send to 1120. But not deactive. My balance going low per day 1aed and per week 7aed… please solve the problem and deactive..

  6. Hello Sir i have a problem with my du sim . I recharge balance but after 3 or 4 hour my balance is lost what happened this i don’t know please give solution for this problem ok..?

  7. My du sim number 0551930453 is with my name and I have balance problem. Once I recharge after 01-02 days my balance is lost. This is not first time it is happening with me but after every 02-03 months this repeats. Kindly give permanent solution and solve this issue once & for all.

    waiting for your urgent reply to solve this issue.

    Fareed
    0551930453

  8. I need customer care representative asstsnce to solve my billing issue with credit card my number 0559814520 trying to contact du numbers still not find option for customer care representative
    Please call and solve the issue
    Farooq
    0559814520

  9. Hi Du Management, l just recharged 20dhs to bundle for the 15dhs, weekly promo some hours ago. As we speak, l don’t hv a coin in my account as well as data. Pls reverse my airtime to m. Thank u

  10. I have a biling problam I charge the acount 10dhs I don’t use this my money automatically deductions I don’t have any packing please solve my problam but I have any package plz cancel all packig I all most lost my money

  11. Hi dear Du team

    Good day

    I recharged with more international minutes a week before. Now I have 25AED please let me know is there any code to dial before to dial an international number. ? Thanks

  12. Good morning my du no is 0529775203. I have problem with my recharge whenever I recharge thy credit du deduct my credit sometime 7 AED and sometime 5 AED. Why?
    Please solve my problem on earliest.

  13. I owned a du mob no 055-8877418 since DU started in UAE & had been using it during my employment there & during my frequent visits to UAE. Now I plan to come to UAE on visit 01-10-2016 after a gap of one year.
    Pl let me know if it is still active. If not can it be reactivated by somebody from UAE for me to use when I land. If so, how much is the reactivating charge to be loaded.
    Your early reply will be highly appreciated.
    Regards

  14. I have been using “data+national minutes”pack and every 17 of month it ask me to maintain the sufficient balance.this time also it asked but renewed yet.I have sufficient balance and every thing.

  15. I have been using “data+national minutes”pack and every 17 of month it ask me to maintain the sufficient balance.this time also it asked but not
    renewed yet.I have sufficient balance and every thing.

  16. Dear sir
    I was take one time credit from du 5 AED and i want to repay existinge Credit please take it from my accounts
    971522047715.
    Thanks

  17. Hi,I subscribed tvlocker months ago then I unsubscribed from it but whenever I load credit it is taken away to pay for the subscriptions I nolonger use but why?

    1. Sir i want talk with your customer care person but lot of i called 155 but i did not received any option to talk with customer care, so i want to re-renewal my Du No 055-6292736 but lot of time i received sms to cut my connection if i am not re-renewal my Mobile No. So Please tell us any way to avoid disconnection my mobile service.
      if you have time then please call me on this No 055-6292736.

      Thanks & Regards,

  18. Dear all,

    I recharge my du number with 100 dirhams for more data and it shows me that my mobile data will expire in one day. I tried to call customer service but I didn’t get any solution with my problem. I tried all options and nothing was useful for issue I am experiencing. I am having my recharge slip as a proof. Please respond in advance.

  19. Good aftenoon.
    Sir i m using du. I hve 5.5 gb data. But ur browsing speed is too low. Even o wtsp i cnt send msg quickly.
    Plz do some needful.
    0552766424

  20. I buy du postpaid sim card. Seller tell to me free sim. I bought a sim. After mail came you need to pay 24 dhs .three days before calling from du you need to pay 150 dhs. Then today me go to du office for cancellations they told me 1780dhs for cancel or pay bill 175dhs. I pay 175dhs and get a bill and came. But still l didn’t use the sim. Please help me I can’t pay monthly 150dhs. Please help me for cancellation without any payment.

  21. Last 28 December 2016, I paid all my outstanding bill together with migration fee of AED 100/-. After a couple of days I received a call from Du Customer Service and advised me why I have to cancel my post plan. I can change it into AED 100/- plan. According to the guy that AED100/- will be my advance payment for that plan. Today, I received my bill with AED 66.13. What happened to my AED 100/-? Why It’s not reflect on the bill?

  22. This my mobile no,0525146103and l recharged this number by net banking system ,about 100dirhams.after that check my balance came 0 dirham’s,then called several times to customer service, but useless, this is my recharge ref no-174267101and 174273389’so please reply
    Thanks
    Joseph Anthony ravi

  23. This is my mobile no.0553276206.last day I recharge my phone 20 dhs…but when I check balance is 11 dhs.I tried to customers care but no use. .please share the exact customer care number to contact son that I could clear how did I lost my balance.
    Thanks.pls do reply
    Shahna

  24. hi Du

    My Du connection is disconnected.i paid today 07.03.17.at 1.30pm.now time is 7.20pm.as per your customer care people said to me it will activate within 3 hours,now iam waiting for 6 hours ,did not active yet.please,even i am try to call customer care could not contact,please active my internet connection,

  25. My du connection for TVs services is disabled however I paid my bill online on 17 March @ 21:30. Customer Code is 1.35040147 and Transaction ID is 000184376706 . Impossible to contact services by phone – PLEASE RECONNECT ALL SERVICES IMMEDIATELY – Paul Charles

    1. HI GUD MORNING ITRYING TO CONTACT YOUR SERVICE BECAUSE I RECHARGE MY DATA YESTERDAY THAT 25DIRHAMS I HAVE REMAINING 8 DIRHAMS I BUY 30DIRHAMS TODAY I WAS AMAZED ALL MY CREDIT FINISHED PLEASE HELP ME MY NO. 0552775473

  26. HI GUD MORNING ITRYING TO CONTACT YOUR SERVICE BECAUSE I RECHARGE MY DATA YESTERDAY THAT 25DIRHAMS I HAVE REMAINING 8 DIRHAMS I BUY 30DIRHAMS TODAY I WAS AMAZED ALL MY CREDIT FINISHED PLEASE HELP ME MY NO. 0552775473

  27. I have purchased a DU card in Dubai 4 months ago. The card has much charge remaining in it. Can I use this DU card in Republic of Korea and can it be charged over there.? Kindly help and reply.

  28. Hello pls my phn number is 00971552990168 now the problem is by mistake secret box has suscribed in my phn n eveey day moneyis deducting from my phn pls help

  29. Dear sir
    Sir, iam using postpaid monthly plan why I was received extra more than monthly plan. This is my number 0557289524 so what ever advertise activated iwant to all ads deactive …
    Thank u

  30. Dear Sir.
    I m facing extra subscription charge every month.so please deactivate all subscription from my number.
    Thanks.
    0521071182

    1. Dear Sir.I m facing extra subscription charge every month.so please deactivate all subscription from my number.Thanks.0526263161

  31. Hello. I accidentally subscribed for international minutes bundle then I realized it can not call my country , Uganda I wanted 5 minutes to Uganda but I want to cancel it and return my 5 dillamz then I call my country .0551357855 . Thank you

  32. Hello,My mobile number is 0552371104,today I got a notification call from Du to submit a bill payment of 600 dhs,I am shocked as I recharge my phone through recharge cards..Plz help

  33. Hi sir this my new number du I’m working outside du network is slow I’m requests sir my number is deviated plzz sir help me this 1mounth 150 aed plzz sir help me number.0521153637

  34. Hello sir this my number is no network I’m outside working no du network on sir I’m requests sir my number is deviated plzz sir help me 0521153637 this number per month 150dhs

  35. Hi
    I noticed my aim card is not having network connection meanwhile I see it’s indicated du but unavailable. Can some one help check and resolves this cause I can’t receive it make calls anymore yet my sim. Is registered

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  37. my mob no 0558705143 i submit du office for rejistration after that i recieved massage last two hour but still not activated

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